How do I return an item?

Return Policy

The following shall apply to all product returned for any reason not covered by a product warranty.

  • Verify each shipment immediately upon receipt against packing list to ensure accuracy.
  • If a discrepancy is found, please contact our Customer Service Department immediately.
  • Any request to return a product must be made within 15days from the original ship date of your products.
  • We will carry out a full inspection of products before deciding whether or not to accept the return.
  • We will accept an even price exchange of standard products within ten working days from delivery from our warehouse with no restocking fees.
  • will not accept the return of any used product or custom made product or graphic.
  • Custom graphics of any kind are NOT refundable
  • Should a return of unused product be requested for any reason other than a warranty matter, ten days or more after the shipping date, contact our Customer Service Department for a determination.
  • All returns of this nature are subject to a 25% restocking fee. Returns are not accepted more than 30 days after the shipping date of the original product.
  • All shipping expenses for returns that are not the result of a mistake made by will be paid by the customer